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Closing Date: 12th February 2018
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Recruit Express Pte Ltd
*LOOKING FOR TEMP IT SUPPORT (22nd Jan - 26th Jan 2018)*

Salary: 7.50

Job Summary:

The person is responsible for smooth IT operations with minimal downtime and to have responsive resolution to IT related requests or incidents.   Such IT operations impacted directly the residents and the staff in their daily operations.     


Job Scope:

  1. Maximising IT Up-Time
    1. Ensuring every aspects of IT (both infrastructure & its applications) operate in high availability and accessibility mode to appropriate users.


  1. Multi-parties liaison
    1. Troubleshoot and speedy response to technical issues / queries / updates relating to IT related matters, with proper resolutions and closures.
    2. Understand new request and to propose appropriate recommendation as well as to secure approval to meet the needs within reasonable timeframe and cost.


  1. Vendor Management
    1. Follow-up on vendors’ contractual agreement, monitor its SLA, track all quotations to its deliverables to ensure desired outcomes.


  1. Staff Movement Management
    1. Execute necessary access needs for new staff with appropriate IT equipment, if needed.
    2. Disable staff access rights and retrieve all IT equipment and accessories tag to the outgoing staff in a timely manner.


  1. Ongoing Administration
    1. IT assets tracking and inventorising following proper procurement, write-off and disposal process.
    2. Monitor all loaned IT and IT related equipment to ensure returns in proper condition.
    3. Periodically conduct briefing to users on certain aspects of IT & its functionalities to improve users’ competencies and proper usages.


  1. Others
    1. Help to extract some data from the database for analysis purpose, if required.
    2. May be tasked to help in some projects that have strong IT components.
    3. Could be assigned relevant tasks based on exigencies of work demand.

 
Interested candidate please send your updated resume to Choong Li Yi Evangeline (R1761981) via "APPLY NOW"





 
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