Closing Date: 4th February 2018

Sure Aesthetics Wellness


Customer Service Consultant (Beauty Spa Salon)

Salary: 0.00

Responsibilities
  • Effectively manage large amounts of incoming calls
  • Confirm Customers Appointments
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle phone complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements
  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively
  • Minimum 1 year experience in beauty trade as receptionist.
  • Basic Salary $1600 above based on experience.

Working Hours:
Mon to Fri: 1130am to 0930pm 
Wkends: 1100am to 0730pm
6 Days Working


Location:
-Orchard
-Raffles

Contact : 67472921 / 97710028 (Fatin/Raymond)
Or email your resume to hradmin at suresolution.com.sg

Interested applicants are invited to send your updated resume in MS Word format via Apply Now. We regret that only shortlisted applicants will be notified.