Closing Date: 19th February 2018

Roche Singapore Technical Operations Pte Ltd
Senior Training Specialist I

Salary: 0.00

This position serves as the single point of contact for all learning solutions for the incumbent's assigned business units and integrates knowledge about the business, learning process management and training systems expertise. The duties and responsibilities of this role fall within the major areas of Develop Training, Customer/Relationship Management, Learning Consulting, and Training Program Management.

Develop Training
  • Apply Instructional Design theory and practice to analyze, design, develop, and evaluate training solutions
  • Work closely with Material Owners, Subject Matter Experts (SME) and other cross functional teams to design, develop and revise training materials in the Learning Management System.
  • Create interactive activities and job aids to support the transfer of learning to behavior that will lead to on-the-job performance improvements
  • Build appropriate evaluation instruments and methods to capture desired evaluation data and that align with established business metrics
  • Track and control versions of training materials by using established departmental systems and the corporate Learning Management System

Customer/Relationship Management

  • Serve as a single point of contact to assigned business units/organizations.
  • Establish and maintain a strong consulting relationship with key internal clients
  • Manage services for assigned business units/organizations in alignment with defined Service Level Agreements
  • Provide regular reports, updates, and metrics to clients as requested/required.
  • Forecast resources to sustain existing training project/program portfolios.
  • Oversee client group’s compliance to training program requirements.

Learning Consulting

  • Effectively partner with customers to understand their business needs and how training and performance improvements will contribute to their success.
  • Conduct training diagnostics and needs assessments consistent with learning network standards and programs.
  • Identify, develop and implement performance based learning strategies, solutions and services that are aligned with business objectives.
  • Evaluate costs and options and make recommendations to address performance gaps.

Training Program Management

  • Create and implement project plans for the development of new and revised learning programs including but not limited to resource management and communication.
  • Select external vendors/consultants when appropriate and oversee their work.
  • Regularly work at strategic levels across departments and sites to address complex problems often supporting network projects and Technical Operations level goals.
  • Works with clients and peers across the network. Effectively utilizes resources of learning network to support client projects.
  • Lead and/or participate in Training process improvement and integration initiatives.
  • Able to perform tasks in discrepancy evaluations (i.e. Discrepancy owner/ assessor), change control assessments (i.e. Change owner / assessor), CAPA plans and closure (i.e. CAPA Owner).
  • Execute other training and development responsibilities as assigned and as required by site and/or client base

Who you are
You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.


  • Knowledge of adult learning theory, instructional design, and training delivery.
  • Knowledge of cGMP and Regulatory Agencies (i.e. FDA, EMA) regulations and training requirements. 
  • Knowledge of authoring tools, usability and functionality testing methods, as well as course and learner evaluation methodology.
  • Strong analytical, meticulous and project management skills.
  • Demonstrated consulting skills to identify business drivers and analyze learning needs of customers
  • Excellent verbal and written communication skills.
  • Group facilitation skills.
  • Ability to build strong relationships and partner with business leaders to build trust and influence at multiple levels within the organization.
  • Ability to lead teams and initiatives with direct and indirect authority.   
  • Demonstrated proficiency with MS Office, LMS, content authoring software and applications commonly used to develop e-learning and multimedia content and required.


  • Bachelor degree in Life Sciences, Education, Instructional Design or a related field.
  • Post-graduate qualification in Educational Technology/ Instructional Design/ Education
  • Professional certification in adult learning (i.e. ACTA, DACE) is preferred
  • 5-7 years of relevant work experience
    • Experience in a training, learning & development role
    • Experience in teaching/facilitating
    • Experience with Learning Management system
    • Experience in Instructional Design role
    • Experience in creating web pages using HTML, XML and other web technologies
  • Experience in biochemical manufacturing/ pharmaceutical industry is preferred
  • Experience leading process improvement projects within functional team is preferred

Appointment to this position will be on local Singapore salary and benefits package.

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