Closing Date: 11th February 2018

MASTERS CAREER CONSULTANCY


Assistant Team Leader (IT) ► East ► Up to $3K depending on experience ► Good benefits

Salary: 2000.00

☛ Near Expo MRT

☛ Salary up to $3,000 depending on experience

☛ Leader incentive + Allowances


☛ 5 days work week (8am - 5.30pm)


☛ Good company benefits and AWS


Responsibilities:

  • Leading and managing a team of engineers
  • Responsible in ensuring that the SLAs are attained monthly with good customer satisfaction.
  • Required to analyze the root causes and to implement service recovery actions
  • Responsible for team morale, teamwork and customer satisfaction. Provide advice and guidance to team members
  • Upkeep of engineers’ skills and knowledge through briefings and group sharing
  • Manage any exceptions or major severity issues and to initiate escalations to SDM when required
  • Conduct briefings, periodic reviews, updates, refresher briefings to team members to ensure continuity and consistency in the executions of process and procedures
  • Plan and schedule duty roaster 


Requirements:

  • 1-2 years of related experience
  • Good interpersonal skill
  • Leadership skill
  • Able to be on (24x7) standby when required



How to Contact us

Interested applicants may send in your CV to glenn@masters-career.com or contact us at +65 62552 070 for enquiries.

 

 

Glenn Seah

Masters Career Consultancy Pte Ltd

 

EA Licence: 16C8443

EA Reg no: R1328476