Closing Date: 3rd February 2018

1Cloudstar Pte Ltd


Customer Service Officer

Salary: 0.00

Responsibilities:

  • Handle level 1 of inbound call and email enquiries.
  • Monitoring and support of Linux & Windows systems on AWS cloud to customers.
  • Manage support cases to ensure issues are recorded, tracked, resolved and follow ups are done in timely manner.
  • Rotating daily and nightly shifts.

Requirements:

  • Min O level with relevant experience or diploma in IT or related fields
  • Excellent written and communication skills
  • Possess strong sense of responsibility, initiative and commitment to customer service.
  • Meticulous and is a team player with a pro-active and good attitude
  • Must be able to perform shift duty
  • No experiences required. Training will be provided.
  • Experience with Linux / Windows Administration / Cloud (Amazon Web Services) will be an advantage.


Salary will be $1700 to $1800.

On 5 days night shift duty: 11pm8am