Closing Date: 12th February 2018

THATZ International Pte Ltd
IT Field Support Engineers

Salary: 0.00

Job Duties:

  • As part of the Technical Support team, you will provide Level 1 & 2 level support to end users on ICT and basic network problems (such as Email & Virus Issues, Laptop, PCs, Printers, Multifunction Copiers, Scanners, Server and Network Connectivity issue) and requests.
  • Follow up, as well as, close all the incidents/issues/requests accordingly.
  • Immediately report and update the ICT management on any major breakdowns.
  • Documentation and updates on Support procedures.
  • To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).


Job Requirements:

  1. A Diploma in IT, Computer Science, Science, Engineering or related qualification.
  2. Preferably with 2 year of relevant working experience. Proficient with hands-on experience on Email applications, retail, hospitality and real estate business software.
  3. Possess ITIL Foundation V3 certification.
  4. Strong interest in providing business application technical support to corporate end users.
  5. Customer-oriented, patient and a strong team player.
  6. Good communication skills.



Compensation Package:

  1. Basic Salary
  2. H&S Insurance Coverage
  3. Annual Leave and Medical Benefits



  1. Performance incentive
  2. Subsidized Trainings and Certifications (such as ITIL Foundation V3)
  3. Annual Increment based on performance
  4. Mobile Allowance
  5. Career path
  6. Company events and annual awards



As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.


Best wishes to your job search!


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